Seven reasons to choose GMAO Cloud

These are the seven reasons that come up most often when we ask a customer why they chose GMAO Cloud. They aren’t features — everyone has those — but product decisions, each with its own consequence.

At the end is what we don’t cover, which is also worth knowing beforehand.

1. Licenses are unlimited

Across all three plans. There’s no per-user cost.

The consequence isn’t only financial. When each new user costs money, people share accounts, and as soon as two people log in under the same user, per-technician reports stop meaning anything, the history stops holding up as proof, and the permissions system becomes decorative.

Here you register your team, your customers, and your subcontractors without doing the math before every new user. The difference between plans is in support and resources, not in features.

2. Offline mode is real

The technician app stores work orders, assets, and documents right on the device, and every action taken without coverage goes into a queue that empties once signal comes back. If one fails to sync, it doesn’t disappear: it stays flagged with its reason.

Almost every vendor advertises offline, so the word alone doesn’t differentiate anything. What differentiates is being able to create without a network and having a sync failure not get lost silently.

3. It’s configured by family

Checklists cascade down — asset, model, subfamily, family. With two hundred identical pieces of equipment, the difference compared to configuring them one by one is weeks of work.

It’s the question that separates one system from another the most in a demo, and the one almost nobody asks.

4. Preventive maintenance has two triggers

By time, with several simultaneous periods on the same asset. And by counter: hours, cycles, or kilometers, with a limit and a warning percentage, so that once the threshold is crossed the preventive order gets generated automatically.

Before generating it, the system checks whether the day is a holiday and whether the technician is available.

5. Each role gets its own entry point

Three different interfaces, not the same one with things hidden: a backend for whoever plans, an app for whoever executes, and dedicated access for the customer.

A technician given a stripped-down version of the admin panel takes twice as long at everything.

6. Your data gets out

Public REST API and direct SQL connection, the two paths business intelligence tools ask for. Along with connectors for Business Central and Navision, SAP, Sage X3, Holded, Factura Directa, QuickBooks, and STEL Order, among others, in integrations.

And we publish the real scope of each one: Sage X3 imports customers, addresses, and items but does not export work orders.

7. We say what we don’t do

Sounds like a cliché, and it’s verifiable throughout this whole blog. Let’s gather it here:

There’s no statutory maintenance module. Statutory maintenance is achieved with the preventive maintenance mechanism and the checklist plan the regulation requires.

We don’t claim regulatory compliance. The software records and proves; the company is the one that complies. And we’re not ISO 27001 certified yet, but we’re working on it: we’ve started the conversations and committed to obtaining the certification before 31 December 2027.

The customer app doesn’t work offline. Full offline capability belongs to the technician app.

The customer can’t change the status of a work order. Disabled on purpose.

There’s no visual report builder. There are more than sixty reports with filters and export; for custom dashboards, you connect your own BI tool.

The projects module isn’t a construction project management program. It distributes daily reports between two dates; no work packages, quantity surveys, or certifications.

We’re not the only ones with unlimited licenses. It’s an uncommon model, not an exclusive one.

What’s needed from your side

None of the seven reasons matter if this is missing, so it’s worth stating it in the same list.

Decide what’s critical. Which assets stop production or service if they fail, and which have a regulatory obligation. It’s a business decision.

Provide the technical criteria. What gets checked for each family and how often is set by the manufacturer, the regulation, or your team’s experience.

Agree on the process. If today nobody decides who handles what or with what priority, the system will record the same chaos with more precision.

Someone who owns the project. They don’t need to be an IT person — just someone who knows the operation and can make decisions.

Any vendor who promises to take care of all four of these is selling something they won’t deliver.

And artificial intelligence

Scoped features with their own switch, most of them off by default: an assistant over your assets and history — also in the app — document reading, help writing order text, and translation of your catalogs.

It proposes, it doesn’t execute: it doesn’t close orders or assign work. Detailed in AI in GMAO Cloud.

How to verify each one in a demo

So the list doesn’t stay just claims, here are the questions that verify it — and that are worth asking any vendor, not only us.

On price: how much does it cost to add twenty more people? And a hundred customers?

On offline: can you create a work order without coverage, or only view one? What exactly happens to an action that fails to sync? Are the equipment’s documents available without a network?

On configuration: if I have two hundred identical pieces of equipment and change the checklist plan, how many do I have to touch?

On preventive maintenance: if a counter reading crosses the threshold, what happens? If the answer is “it shows up on a list,” that’s not the same as generating the order.

On data: how do I get it out if I ever leave?

On the future: what happens when I need something that isn’t there today? And what happened the last time there was a major version change.

Half an hour with your own assets answers the first six questions better than any comparison chart.

The context

GMAO Cloud has been in development since 2016. Today it’s used by more than 60 companies, with more than 2.8 million assets under management and more than 370,000 work orders logged during 2025.

If you’d like to check any of these seven points on your own equipment — and especially the second one, which stands out the most — you can request a demo.