Scheduled recurring services
The contract's frequencies — daily, weekly, monthly, the quarterly deep clean — generating their own reports without anyone having to remember them.
Cleaning and multiservice
The service was provided. Prove it
In cleaning, almost no one disputes that the work gets done: what gets disputed is when, how much, and what scope. And that dispute is won by whoever has the record, not whoever is right.
Who it's for
For cleaning and multiservice companies working under contract at their clients' sites: offices, shopping centers, schools, sports facilities, residential communities, industrial plants. Especially when, besides cleaning, other services are provided — basic maintenance, landscaping, access control, small repairs — and everything ends up managed in different systems.
Where it gets complicated
Not in cleaning. In proving, coordinating and billing what was cleaned.
- The client says a day was skipped, and there's no way to prove otherwise.
- Service reports are on paper and reach the office after it's already been invoiced.
- Extra work outside the contract gets done, and only sometimes gets billed.
- Substitutions and reinforcements are organized over the phone and never get recorded anywhere.
- When it's time to renew the contract, there's no data to defend the price.
What it solves
The same as for a maintenance provider, applied to a recurring service.
Evidence of what was provided
Check-in and check-out time, zone checklist, photos and the site manager's signature. That's what turns "yes, it was done" into a document.
Each site with its own record
Zones, surfaces, access points, schedules and contacts. And its incidents, to know which site consumes more than expected.
What falls outside the contract, quoted
Extra work stops being verbal: it gets flagged, quoted and approved before it's carried out.
The client sees it
Their sites, their services provided and their incidents from their own access. Complaints drop on their own once the data is in plain sight.
What margin each contract leaves
Hours and travel broken down by client and by site. It's what tells you which contract is worth renewing, and at what price.
The evidence is the product
In a recurring service, what the client is paying for is hard to see precisely when it's done well: a clean office doesn't stand out, a dirty one does. That puts the cleaning company in an awkward position, because it only hears about things when something goes wrong. Recording every service with its time, its verified scope and the signature of whoever receives it changes that dynamic: at the monthly meeting, you show what was done instead of responding to what was complained about. And when the dispute comes up — because it does — it gets resolved with a record instead of one person's word against another's.
Shall we look at it with your way of working?
Leave your details and we will get in touch to see whether we fit. No commitment, no lock-in period.
Cleaning and maintenance in the same contract
More and more contracts aren't cleaning contracts but service contracts: they include cleaning, but also small repairs, light fixture replacement, landscaping or access control. Managing them in two different systems has a cost that shows up at year end, when someone has to say what margin that contract left and no one can add the two halves together. Here everything is planned work on a site with its manager and its proof of execution, so cleaning and maintenance live in the same place, each with its specialty identified, and the cost per contract gets calculated as a whole.
What it doesn't do
Best to be clear so as not to waste anyone's time: this isn't specialized cleaning software. It doesn't calculate performance per square meter, doesn't manage hygiene product consumption per dispenser, and doesn't size staff based on industry ratios. If you need that, you need another tool, or both. What it does cover — and it's where most cleaning companies have the gap — is service scheduling, evidence of what was provided, client incident management and real cost per contract.
Staff turnover, which is the underlying problem
Turnover in cleaning is high, and that shapes everything else. A new person at a site doesn't know which zones are covered by the contract, at what frequency, which product is used where, or who to notify if something's missing, and they usually learn it by asking whoever has been there longest. When that knowledge lives in the system — the scope of the service turned into checklist points, with its zones and frequencies — onboarding gets resolved in a single day instead of three weeks, and service quality doesn't drop every time someone leaves. In practice, it's the least obvious and biggest return of digitizing a cleaning contract.
Frequently asked questions
Can cleaning materials consumed per site be tracked?
Yes, by charging it to each service the same way any other material gets charged. It's data that in cleaning is usually tracked separately, or not at all, and it's among the fastest to pay off: consumption per site and per square meter quickly shows where things are slipping.
How is a service that repeats every day handled?
As a recurring schedule, the same as a preventive plan: the system generates the expected work for each site and frequency, and what gets recorded is the execution. What matters isn't manually creating every visit, which would be unworkable, but keeping a record of which ones were done and which weren't, which is what the client ends up asking about.
Is this cleaning-specific software?
No. It's a CMMS applied to a recurring service: scheduling, evidence of what was provided, incidents and cost per contract. It doesn't calculate performance per square meter or manage hygiene product consumption.
How is it proven that the service was provided?
With the service report: check-in and check-out time, checklist of the zones checked, photos and the site manager's signature. All linked to the site and the date, and exportable.
Can I manage cleaning and maintenance in the same place?
Yes, and it's recommended when the contract includes both. It's managed as planned work on a site with its specialty identified, which lets you calculate the margin for the whole contract.
Can the client see the services provided?
Yes, from their own access, scoped to their sites. It usually cuts complaints quite a bit, because the data is available before anyone has to ask for it.
Does it work for extra work outside the contract?
Yes. It gets flagged at the site, quoted and approved before it's carried out, so it stops being verbal and stops only sometimes getting billed.
Bring one of your contracts
In the demo we set up its sites, its frequencies and its service report, and see what would get recorded.